What are the fare rules?
LITE Package
The LITE Package designed for customers looking for the lowest price offer. It covers flying the passenger with only cabin baggage (55 x 45 x 25 cm). All additional services, such as flying checked baggage or preferred seat selection, are subject to a fee or are unavailable under this price package (e.g. ticket refunds).
PLUS Package
The PLUS package is the ideal choice for customers looking for an optimal price/service ratio. Compared to the LITE package, it includes flying one small personal item in the passenger cabin, one checked baggage and the option of preferred seat selection. Tickets purchased under the PLUS package are non‑refundable.
FLEX Package
The FLEX package will be appreciated by customers who prefer flexibility and additional services included in the ticket price, i.e. the all-in-one model. Compared to the PLUS package, it also allows changes to reserved departure or arrival dates for the the difference in fare only and it offers the option of canceling the ticket for a fee. It also includes light in-flight snacks in the ticket price.
BUSINESS package
The most comfortable way you can travel with us. With the BUSINESS package, you have a separate check-in counter, fast track at the security check and access to business class lounges (Erste Premier Lounge in Prague, Montaña Roja VIP Lounge in Tenerife, Galdos VIP Lounge in Las Palmas). Includes carriage of two checked bags (32 kg), two hand bags (8 kg) and a personal bag (3 kg). You will enjoy the flight in wide, comfortable seats, with a service of hot food and a selection of alcoholic and non-alcoholic drinks.
The BUSINESS package is available on flights between Prague and the islands of Tenerife and Gran Canaria.
| LITE | PLUS | FLEX | |
|---|---|---|---|
| Cabin Baggage | 1 x 8 kg | 1 x 8 kg | 1 x 8 kg |
| Checked Baggage | 1 x 23 kg from 25 EUR | 1 x 23 kg | 1 x 23 kg |
| Small Personal Item | 1 x 3 kg | 1 x 3 kg | |
| Standard seat | |||
| Refund | From 60 EUR | ||
| Rebooking | From 60 EUR + fare difference if applicable | From 60 EUR + fare difference if applicable | For fare difference if applicable |
| Light Snack | |||
| Fast track |
