No rebooking fees
We know that the flexibility of your travel plans is currently utmost important. Therefore, for all existing and new individual bookings made before 31 May 2022 with a travel date on or before 31 May 2022, we will process the change of travel dates free of charge.
You can change the dates free of charge if:
- You have an existing reservation or book a flight until or on 31 May 2022
- Your flight is scheduled to be operated until 31 May 2022 (incl.)
- Your reservation and the ticket issued therefrom have not been used even partially so far
- The replacement flight is to take place until or on 29 October 2022
- The flight is operated by Smartwings or Czech Airlines
- You request the rebooking more than 24 hours prior to the departure of the first flight in your reservation
If the original fare is no longer available, you can rebook your flight to a later date subject to a surcharge equal to the difference in fares.
Other conditions comply with the rules and regulations of the respective price package. All additional services purchased for the original date of travel will be transferred to the new travel date with the exception of services provided by our contractual partners (e.g. insurance, hotel reservations, car rentals, etc.).
You can change your reservation via the My bookings section or by using the customer helpline: +420 284 000 612. Alternatively, you can contact your ticketing agent.
