Baggage over 23 kg (Economy Class), oversize baggage (length of one side over 150 cm, sum of three sides over 250 cm), sports equipments, guns, living animals. The carriage of overweight baggage may be purchased on booking the ticket online or in My bookings.
The carriage of other items has to be purchased via Contact Form.
If your flight is a part of holiday package from a travel agency, please contact the agency to purchase these services. Price list of your tour operator will be applied. There may also be different checked baggage allowance applied on you.
The carriage of the above-mentioned items has to be purchased at least 24 hours (for overweight) or 48 hours (other items) before departure and may be denied for capacity reasons.
The carriage of sport equipment should be purchased via Contact Form at least two days before departure and rarely may be denied for capacity reasons. The price is 80 EUR/piece/flight. If your flight is a part of a holiday package, the carriage of sport equipment should be purchased at your tour operator, subject to the tour operator's price list.
Sport equipment shall mean some of the following items:
We carry cats and dogs. The carriage must be purchased by phone at least 48 hours before departure.
Price: 100 EUR/piece/way (weight up to 8 kg, to be carried in passenger cabin) or 200 EUR/piece/way (weight 8-32 kg, to be carried in cargo hold). Each animal must have its own breathable crate with a firm bottom in which it can stand and rotate. The maximum size of crate acceptable to passenger cabin is 43x30x27 cm.
We may refuse to transport animals for operational or capacity reasons. Transport cannot be provided on flights operated by another carrier, i.e., Israir or Eurowings. It is also not possible to transport animals on flights to/from Dubai, Keflavík, Ras Al Khaimah or Marsa Alam.
We may be forced to deny the carriage for capacity or operational reasons.
Yes, but we are not liable for possible damages.
Expensive artworks or musical instruments have to be transported in the passenger cabin on an extra seat that can be purchased by phone. The price of extra seat equals the price of the ticket for a person without the airport taxes. The maximum permissible dimensions of the transported item are 42x41x120 cm. We are not responsible for any damages.
If your flight is part of a tour with a travel agency, book an extra seat at your travel agency. The price is subject to its price list.
Musical instruments can also be accepted as a standard cabin baggage, should the dimensions of the instrument incl. the case not exceed the dimensions 90x35x20 cm and weight 8 kg.
Yes, for cargo transporation on our flights, visit www.cargo.smartwings.com.
Expensive artworks or musical instruments have to be transported in the passenger cabin on an extra seat that can be purchased by phone. The price of extra seat equals to the price of the ticket for a person without the airport taxes. The maximum permissible dimensions of the transported item are 42x41x120 cm. We are not responsible for any damages.
If your flight is part of a tour with a travel agency, book an extra seat at your travel agency. The price is subject to its price list.
Musical instruments can also be accepted as a standard cabin baggage, should the dimensions of the instrument incl. the case not exceed the dimensions 90x35x20 cm and weight 8 kg.
Yes, collapsible baby beds and baby car seats are carried free of charge.
Rules on carriage of batteries are to be found here.
Travel gas cylinders can only be transported when emptied of any residual gas. Also diving oxygen bombs can be carried only empty and with deactivated underwater discharge lamps.
